Privacy Policy

Hi! Congratulations on being the sort of person who reads the Privacy Policy. Our Google analytics stats tell us less than 1% of users bother coming here, making you part of an elite crew. We applaud you! Hold on to your hats because you deserve a well earned reward to save, share and show off to your friends…

the cashback.co.uk privacy policy tickled my pickle

As the saying goes, sharing is caring and we’re always on the lookout for other reputable, money making opportunities to share with our users. We’re sure prestigious pickles like you will know we don’t like small print, but the law requires us to include it 🙁

And sure, it’s kind of ironic that the GDPR law was passed to make the use of data concise and easier to understand, yet to comply with these guidelines we have to include thousands of words of legal mumbo jumbo…but hey, we don’t make the rules.

The upshot is we actually do care about you and your privacy and are too damn lazy/stupid to do anything sinister with it.

That means we look after any information that you supply to us, and don’t pass on sensitive information details to anyone.

It’s a lot of work to run a site that actually offers anything of value to a visitor, so we’re not going to deliberately piss you off. Hey – we are human, and may get it wrong now and again, but put that down to pure stupidity, rather than a deliberate ploy to upset you.

We do use cookies, because that is how you internet these days. We’re not exactly sure how they work, but we do know if you turn them off, stuff breaks and gets all weird. Go ahead, give it a try if you want, but please don’t ask us how to fix it. And no – these cookies don’t taste delicious, nor can you dip them in your tea.

Cookies are used for us to broadly make your online life better. It’s how we understand how you folks use our site, so we can make it easier to use, give you more of what you like and prove to our boss that we should spend more time making it awesome(r).

When we finally get our arse into gear, we’ll have an email newsletter that you can opt in to join, to get a smashing little round up of the new stuff we’ve been testing out over the past week or so.

If you do want to receive this email, we’ll ask you for a couple of bits of information – probably just your name and your email address. I also reckon we’ll use a rather dandy email provider called Get Response to send you emails. You can read their privacy policy and how they look after your data right here.

You’ll be able to change your preferences and unsubscribe from these communications at anytime by following the unsubscribe link found in every email that we send or by emailing us direct at hello@cashback.co.uk.

When you click through to an external site away from cashback.co.uk, we’re no longer responsible for how your data is handled. Sure, we won’t recommend you to any seriously dodgy sites (we’ve used them ourselves, remember!), but we recommend you take a look at their Privacy Policy to make sure you’re happy to use their site/service. If you’re not – just leave their site and come back to the sweet sweet safety of cashback.co.uk.

So that’s our non-legal overview. Has it got you wanting more?

Well as you asked so nicely (and because the law made us do it) deploy copious amounts of chocolate chip cookies (hobnobs are a firm favourite), and pour yourself a cup of tea – our formal privacy policy is incoming…


This Privacy Policy (together with our terms of use) sets out the basis on which any personal data you provide to us, will be processed.

For your information, this website cashback.co.uk is operated and wholly owned by Submission Technology Ltd., registered in England with the company number 4456811.

For the purposes of the EU General Data Protection Regulation (2016), Submission Technology Ltd. are the registered data controller with the Information Commissioner’s Office (ICO); our registration number is Z7981900.

cashback.co.uk processes your data for its legitimate purpose of finding you the most suitable ways to make and save money, with your consent, sending you more opportunities via email. When doing so Cashback.co.uk takes your privacy seriously and takes every reasonable precaution to safeguard the personal information you supply to it.

Read further about how we process your data to give you the best offers out there.

If you have any questions regarding this policy, please contact our Data Protection Officer here.

Section 1: Information we collect about you

When You Register

When you visit cashback.co.uk, you don’t need to provide any details, although you can choose to join our newsletter by supplying your first name and email address.

If you opt-in to receive newsletters from cashback.co..uk, you’ll receive regular emails packed with more ways to make and save money.

If you no longer wish to receive these emails, simply click the unsubscribe link at the bottom of the email.

It is our duty to always be transparent with you, which is why we will always tell you who you are sharing your data with. Please be mindful of the fact that if you wish to unsubscribe from the services of any companies shown on cashback.co.uk or found within our newsletter, you must contact them directly. For this reason, we encourage you to read their Terms & Conditions and Privacy Policies that apply.

Demographic Information

Throughout your journey on our site you may also be asked questions regarding your lifestyle (such as your interests and purchasing habits). These questions are optional and the information we collect from you is used to assist cashback.co.uk in providing you with the most suitable money making and money saving content. This is a form of automated processing and under the EU General Data Protection Regulation, it is your right as a data subject to object to processing of this nature if you wish. To object to this processing, please contact our Data Protection Officer here.

Technical Information

With regard to each of your visits to our site, we may automatically collect the following information:
Technical information, including:

  • The Internet Protocol (IP) address used to connect your computer to the Internet;
  • Browser type and version to provide you with an optimized viewing experience;
  • Time zone setting to ensure we provide you with the most appropriate offers;
  • Browser plug-in types and versions; and,
  • Operating system and platform.

Information about your visit, including:

  • The full Uniform Resource Locators (URL) clickstream to, through and from our site (including the date and time); and,
  • Page response times and download errors.

All of which help us tailor and optimize your experience.

 

cashback.co.uk further uses your information to:

  • Enhance, modify, personalise or otherwise improve our services/ communications for the benefit of our users;
  • Provide customer service and respond to inquiries;
  • To identify and prevent fraud;
  • Respond to legal inquiries, or to establish or exercise our legal rights or defend against legal claims or when we determine it is necessary to comply with applicable laws or regulations; where permitted by applicable law, we will provide you with an e-mail notice, and opportunity to challenge the applicable subpoena/request prior to disclosure of any Information; and
  • Assist with site operation and other communication services, share information with third-parties, including our vendors and contractor

Section 2: Our Lawful Basis of Processing

The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including:

Consent

In specific situations, we can collect and process your data with your consent. We collect your consent when applicable laws require it (including but not limited to The Privacy and Electronic Communications (EC Directive) Regulations 2003 & The EU General Data Protection Regulation).

For example, when you select yes to receive email newsletters from us. Or when you select yes to hear from third-parties about their services or opportunities.

When collecting your personal data, we’ll always make clear to you which data is necessary in connection with a particular service and who your data may be passed to. You can withdraw your consent at anytime.

Legal compliance

If the law requires us to, we may need to collect and process your data.

For example, we can pass on details of people involved in fraud or other criminal activity.

Legitimate interest

In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of offering our service and which does not materially impact your rights, freedom or interests.

For example, we store your data so we can help you if you find a problem with our site. We also store your data in case you wish to sign up to more third-party offers or services at a different time. See Section 5 for more information on your rights as a data subject and Section 6 for more information on how long we keep your data for.

Section 3: Third Party Websites

cashback.co.uk may contain links to third party websites. Please note that if you follow a link to any such website, we do not accept any liability or responsibility, because these websites have their own Terms & Conditions and Privacy Policies.

Section 4: Your rights as a data subject

Under the EU General Data Protection Regulation (GDPR), as a Data Subject, you may exercise your right to:

  • Be informed about your personal data
  • Access your personal data
  • Rectify your personal data (if it is inaccurate or not up to date for example)
  • Have your data erased (‘right to be forgotten’)
  • Restrict processing (in the instance that your data cannot be erased)
  • Object to processing (for direct marketing)
  • Data portability
  • Requests in relation to automated decision making and profiling

If at any point you believe the information we process on you is incorrect, you may contact us at hello@cashback.co.uk and a dedicated member of our customer service team will be in touch to help you.

If you wish to contact us regarding your data or raise a complaint on how we have handled your personal data, you can email our Data Protection Officer, here, who will investigate this matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can make a complaint to the UK Supervisory Authority, the Information Commissioner’s Office (ICO). Please visit their website for more information:https://ico.org.uk/concerns/

Section 5: How long we keep your data for

We will keep your data for 12 months from your most recent activity on cashback.co.uk, unless you notify us otherwise. After 12 months of inactivity, your data will be deleted and you will be unsubscribed from any cashback.co.uk marketing activity.
At any time, you have the right to:

  • Update your data
  • Request a copy of the data we hold on you in an easy to read format
  • Restrict or object to the processing of your data
  • Be forgotten i.e., have your data erased from our emails or database
  • Lodge a data protection complaint with the Supervisory Authority.

Please see Section 4 for further information on your rights.

Section 6: Client Questionnaires

Please be mindful of the fact that we do not accept any liability or responsibility for the money saving or money making marketing offers you sign up to with third parties and therefore we encourage you to read their Terms & Conditions and Privacy Policies that apply.

You should be aware that, in some instances, our clients might be based in countries outside the European Union whose laws provide for a different standard of protection for your personal data than that provided under English law. In such circumstance cashback.co.uk will have in place contractual arrangements which will require your data to be transferred to the same standards as the EU GDPR.

Except as provided above, cashback.co.uk will not transfer your personal information to any third party without your prior consent; however, under certain circumstances the force of law may require the provision of information to the legal authorities. In order to maintain the integrity of its website and safeguard the interests of its subscribers cashback.co.uk will comply with any such legally binding request.

Section 7: Unsubscribe

If you wish to unsubscribe from UK cashback.co.uk marketing, you can click the unsubscribe link at the bottom of our emails. Please allow 24 hours for changes to take place.

Section 8: Security and storage of your personal data 

cashback.co.uk is committed to protecting the security of your personal information. We protect your data with security measures under the laws that apply and we meet international standards. We use a variety of technologies to help protect your personal information from unauthorised access, use, or disclosure.

If we do store any of your data, then it is kept in our UK database where it is either psuedonymised or protected by segmented access controls so only a selected few of our highly trained and trusted employees can access your data on a need to know basis. All systems and data are located in controlled and secure areas.

Unfortunately, the Internet is not a 100% secure medium for communication and, accordingly, cashback.co.uk cannot guarantee the security of any information you send to cashback.co.uk via the Internet.

In the event of a data breach that affects your data, we will notify you.

cashback.co.uk is not responsible for any loss or damage you or others may suffer as a result of the loss of confidentiality of your data.

Section 9: Use of Cookies

We use cookies on our site, cashback.co.uk (our site), to provide you with the best experience when you browse our website and to improve our site and its contents. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Other storage technologies you may come across include web beacons and pixels. A web beacon is an often-transparent graphic image that is placed on our website or in an email that is used to monitor the behaviour of users visiting our sites or receiving our emails. Web beacons are usually used in conjunction with cookies to check that you can see our content.

A pixel refers to the code that is placed on our website that triggers a cookie. A pixel is essentially an image but instead of calling an image to be displayed, it calls an application on a media buying platform that will cause a cookie to be downloaded to your browser, if your browser settings allow.

To find out how to opt out of the collection and use of your information via storage technologies, see our section below on Blocking or Declining Cookies. 

For further information about behavioural advertising, cookies and other storage technologies, and the steps you can take to protect your privacy online visit http://optout.aboutads.info/?c=2#!/ or http://www.youronlinechoices.eu/

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookies used:

Cookie Name Provider Description Expiry
ci_session cashback.co.uk This cookie is normally associated with the CodeIgniter framework for building PHP based applications. Usually used to maintain a user state during a browser session for consistency of user experience. By default this cookie is destroyed when the browser session ends. Session
PHPSESSID cashback.co.uk This cookie is generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, it is used to maintain a logged-in status for a user between pages. Session

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookies used:

Cookie Name Provider Description Expiry
_hjIncludedInSample cashback.co.uk This cookie is associated with web analytics functionality and services from Hot Jar, a Malta based company. It uniquely identifies a visitor during a single browser session and indicates they are included in an audience sample. Session
_gat cashback.co.uk This cookie name is associated with Google Universal Analytics, it is used to ensure efficiency – limiting the collection of data on high traffic sites. Session
_gid cashback.co.uk This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. Session
_ga cashback.co.uk This cookie name is associated with Google Universal Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. 2 years

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising but equally you will not be able to experience the site fully.

Cookies used:

Cookie Name Provider Description Expiry
id doubleclick.net This cookie is used to improve advertising. Some common applications are to target advertising based on what’s relevant to a user, to improve reporting on campaign performance, and to avoid showing ads the user has already seen. 90 days
APISID Google.co.uk/
googlecom
These are a range of cookies used by Google to improve your user experience and keep your data secure. Preference cookies are typically used to store user preferences, such as your preferred region, language, font size etc.; security cookies that encrypts data users enter into online forms to prevent data from being stolen; process cookies which help the user navigate our site; advertising cookies to make advertising more engaging for users and more valuable to publishers and advertisers; session state cookies to improve the user browsing experience by analysing how many times a user visits a page and whether users receive error messages from certain pages; and, analytics cookies which are sent as part of the Google Analytics tool which helps us understand how users engage with our websites.
See Google’s privacy policy:https://www.google.com/intl/en/policies/privacy/ and the types of cookies used by Google:https://www.google.com/policies/technologies/types/for more information.
2 years
SSID
NID
PREF
SID
SAPISID
HSID
remember_checked_on
auth_token
twll
secure_session
guest_id
datr Facebook.com This is a verification cookie used to ensure your Facebook account and activity is not fraudulent if you choose to visit our Facebook site. 2 years
fr A cookie used for advertising purposes.
lu This cookie is set the first time a user visits facebook.com and is used to identify the browser – it helps protect people using public computers.

Blocking or Declining Cookies 

If you don’t want us to store cookies on your device, you can block cookies. Blocking cookies can prevent some pages from displaying correctly, or you might get a message from one of our sites letting you know that you need to allow cookies to view that site.
Internet Explorer:

  1. In Internet Explorer, select the tools button and then select internet options
  2. Select the privacy tab and under Settings either:
    1. Select advanced and choose if you want to allow, block or be prompted for first party and third party cookies; or,
    2. Move the slider to the top to block all cookies (or the bottom to allow all cookies), and then select OK.

Google Chrome:

  1. Click the chrome menu on the browser toolbar
  2. Select Settings
  3. Click Show advanced settings
  4. In the ‘Privacy and Security’ section, click the Content settings button
  5. In the ‘Cookies’ section, you can change to your preferred setting.

Section 10: Changes to this Privacy Statement

In the event of updates to our service that materially expand the sharing or use of your personal information in ways not already disclosed to you, we will notify you by email and update this privacy policy accordingly. We will gain your consent for processing activities where necessary.

Section 11: Contact Information

Our postal address is:
cashback.co.uk
The Beater House
Turkey Mill
Maidstone
Kent
ME14 5PP

cashback.co.uk Customer Service

Email address: hello@cashback.co.uk
Telephone number: +44 (0)20 7183 1653

Data Protection officer

Submission Technology Ltd

Telephone number: +44 (0)20 7183 5039
Data Protection Officer: dpo@submissiontechnology.co.uk

This website is operated by Submission Technology, we are registered under the data protection act (Registration No. Z7981900) and our postal address is:

Submission Technology, Ltd.
The Beater House, Turkey Mill
Ashford Road
Maidstone
Kent, ME14 5PP

Submission Technology, Ltd. and its affiliates (“ST”, “we” or “us”) protects your personal information. ST owns information collected on cashback.co.uk (hereafter the ‘Site’) and will not share it in ways different from what is described in this statement unless you authorise us to do so.

Cookies and IP Addresses
ST is firmly committed to our customers’ privacy. Like many sites, we use your IP address to help diagnose problems with our server and provide a better web experience. Your IP address is used to help identify you and your registrations and gather general demographic information. We use cookies to keep track of your use of the site and for other purposes like personalising the site. We may also use our own cookies to provide enhanced online display advertising tailored to your interests. To opt out of advertising provided directly by ST, contact us via our Help Desk with your name, address, email address, and specifically what information you do not want to receive.

To enhance your experience with the Site, we use ‘cookies.’ Cookies are small packets of data stored on your computer. Cookies are used by your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information. We use cookies to understand site usage and to improve the content and offerings on the Site. You may set your browser to warn you that cookies are in use, or to block the use of cookies. Most browsers are set to accept cookies. If your browser is not set to accept cookies, certain uses of the Site may require you to go to your browser user preferences to enable cookies. Each browser is different, so check the ”Help” menu of your browser to learn how to change your cookie preferences. If you change computers, operating systems or browsers, or use multiple computers or browsers, you will need to repeat this process for each computer and each browser.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic in an anonymous format using cookies.It allows us to see the number of visitors to our site, where they are from and what pages they have visited. If you wish to to find out more about Google Analytics and your privacy then please visit: http://www.google.com/intl/en/policies/privacy/

External Links
The Site will contain links to third-party websites. These linked sites are not under ST’s control and we are not responsible for the privacy practices or the contents of any such linked site, or any link contained in any linked site. ST provides such links (including to third party offers of our advertiser clients, the ‘Offers’)) only as a convenience, and the inclusion of a link on the Site does not imply endorsement of the linked site or Offer by us. If you provide any personal information through any such third-party website or Offer, your transaction will occur on the third party’s website (not the Site) and the personal information you provide will be collected by, and controlled by the privacy policy of, that third party. We recommend that you familiarise yourself with the privacy policies and practices of any third parties. PLEASE NOTE THAT THIS POLICY DOES NOT ADDRESS THE PRIVACY OR INFORMATION PRACTICES OF ANY THIRD PARTIES.

Personally Identifiable Information
We collect personally identifiable information on the Site when you attempt to register as a Site User or otherwise choose to provide personally identifiable information to us. Personally identifiable information is any information that can be used to identify or locate a particular person or entity. This may include, but is not limited to: name and/or title, as well as your personal and/or business related e-mail address, mailing address, daytime and/or mobile telephone numbers, fax number, bank account information (including, but not limited to, account number, routing number and bank location), and/or any other information requested on the applicable Site User registration form. For purposes of this Privacy Policy, your bank account information shall be considered ‘Sensitive Information.’

The information we gather from customers enables us to personalise and improve our services, and to allow our users to set up a user profile and engage in other activity via the Website.

We may use your email address to notify you about certain offers, including 3rd party offers (collectively the ‘Offers’), other opportunities and provide general updates if you have opted-in. Emails are sent only to ST users who have chosen to receive them (opted-in). At any time, you can notify us to opt-out from receiving these emails (See ‘Opt-out’ section below). In addition, we keep a record of your transactions.When registering with the Site, you may be presented with an offer placement or offer pages displaying one or more special Offers from Advertiser Clients. To select an Offer, simply click on the box or ‘yes’ button adjacent to the Offer, or otherwise select a positive response in the manner indicated. You can select some of the Offers presented to you, all of the Offers, or none of them? It’s entirely up to you.

If you select Offers, we may invite you to provide more information by typing directly into a form provided in the Offer by the third party.

By using this website or selecting one or more Offers on an offer placement or offer page, (1) you consent to the collection, use and disclosure of your personal and non-personal information as described in this Privacy Policy and the privacy policy of the Advertiser Client, and (2) you agree to be bound by the terms of this Privacy Policy. If you do not consent and agree to the practices described and terms of this Privacy Policy, you may not access this website or select any Offers.

Users of our Website are required to be at least 18 years old, and any user under 18 is not an authorised user. We will never knowingly collect any personal information about children under the age of 18. If we obtain actual knowledge that it has collected personal information about a child under the age of 18, that information will be immediately deleted from our database. Because it does not collect such information, we have no such information to use or to disclose to Third Parties.

Use of Personal Information

We use personal information collected via this site to:
· Provide you with information about the products and services we offer
· Provide you with a more personalised service
· Conduct market research
· Facilitate communication between yourself and others

This site collects stores and uses data about you and your preferences. We may use this information you provide to serve offers that suit you.

USER ACCESS AND CHOICE (OPT-OUT)

If your personal information changes, you may correct, update, amend, remove, or ask to have it removed by making the change on your user account settings page, by messaging our support team via our Helpdesk or by contacting us by telephone or postal mail at the contact information listed below. If you no longer desire our service, or wish to have all of your information deleted, please contact us directly. We will respond to your request within 7 working days.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, or you can contact us via our Helpdesk

Third-Party Service Providers

We may employ other companies and individuals to perform functions on our behalf. Examples include, providing marketing assistance such as tailoring content on our sites and serving ads on our behalf and providing search results and links. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Customer information is considered to be an asset of Submission Technology, Ltd. and as such shall survive any sale of assets, merger, consolidation, or other change in the corporate structure of ST.