My Account

We're sorry to hear you're having trouble logging in. Please try the steps below to resolve this:

1. Check your email:
   • Ensure you’re using the correct email associated with your account.
   • If you have multiple emails, try each one.
2. Check spam/junk folders:
   • Sometimes login links or reset emails end up there.
3. Resend login email:
   • If the above hasn’t worked, use the “Resend Email” option.

If you're still having trouble logging in and you joined from the 6th August 2025, please email: contactus@cashback.co.uk and our support team will get back to you as soon as possible.

If you joined before 6th August 2025, you may have been using our old platform. Please read here.

Thanks for your patience! 

We’re sorry you don't want to hear from us anymore ☹

You can unsubscribe from our marketing emails within your Cashback account by clicking here and disabling the top toggle, or you can choose to simply hear from us a little bit less rather than unsubscribe fully.

If you also wish to unsubscribe from updates on your task activity such as when a task switches to pending, and again when it switches to confirmed please disable the toggle further down in your Communication Preferences area.

Please note that Cashback will never share your details with anyone else. All of our tasks are through third-party advertisers. This means if you do not want to hear from an advertiser related to a task you've completed, you would need to unsubscribe directly from that advertiser.

We’re sorry to hear you want to leave! ☹

To close your account, simply click here and follow the instructions -> Close My Account 

Please note that Cashback will never share your details with anyone else. All of our tasks are through third-party advertisers. This means if you do not want to hear from an advertiser related to a task you've completed, you would need to unsubscribe directly from that advertiser.

If you're experiencing issues closing your account or would like to request that your data be deleted in accordance with GDPR, please click here to submit a ticket.

Push notifications are connected to the browser on your device, which you would have chosen to receive when you opened your account.

Please click on the link below and follow the steps to stop them coming through to your device from us.

Stop Pop Ups

If your account has been suspended we sent you an email to let you know why, please check your emails (including your junk) for further information.

For all of the information regarding what happens to your data, please read our Privacy Notice.