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    Why Can't I Login?

    How to log back into Cashback if you're experiencing issues.

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    Help and tips to get you logged back in asap:

    We're sorry to hear you're having trouble logging in. Please try the steps below to resolve this:

    1. Check your email:
      • Ensure you’re using the correct email associated with your account.
      • If you have multiple emails, try each one.
    2. Check spam/junk folders:
      • Sometimes login links or reset emails end up there.
    3. Resend login email:
      • If the above hasn’t worked, use the “Resend Email” option.

    If you're still having trouble logging in and you joined from the 6th August 2025, please email: contactus@cashback.co.uk and our support team will get back to you as soon as possible.

    If you joined before 6th August 2025, you may have been using our old platform. Please read here.

    Thanks for your patience!